FREE SHIPPING OVER $50
United States
Tracked Standard Shipping
Signed and Tracked Express Shipping: $9.99 2-4 Business Days
Rest Of World
Tracked Standard Shipping: 4-12 Business Days (depending on location)
Signed and Tracked Express Shipping: $15.99 2-4 Business Days
*Shipping times are subject to stock availability and exclude clearance/customs delays*
Please direct any shipping related inquiries to mayasales@maya-skincare.com.
AC Power Adaptor and Socket Type.
All IPL Handsets are shipped with an international variable AC power adaptor (100-240V) but with Type A (US) socket. Customers are advised to purchase a local destination adaptor for their socket type.
Handling
All orders will be dispatched from our warehouse within 2 business days, during peak periods this can increase to within 4 business days. MAYA is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability. Shipping to P.O BOX sometimes may have a longer delivery time of up to 15 days.
MAYA does not take responsibility for any untracked parcels that go missing. We are not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. MAYA will help as much as possible to trace a missing parcel, however, if untracked shipping is selected, it is the customer’s responsibility to follow up with the carrier. MAYA is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
Local Destination Tax & Duties
MAYA has no control over any customs or import duties that could be charged when the order reaches the destination country. These charges can cause delays and the customer will be liable to pay for them. MAYA advises the customer to check with the local customs agency before placing the order.